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10 Questions To Ask a Potential Pest Control Partner
If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. If you’re on the hunt for a new pest control company, it’s likely your last partnership didn’t work out the way you hoped. Whether they dropped a ball or broke a promise, you’re eager to find someone who will do better. While the proof is in working with a new partner, asking the right questions can help you determine who might deliver for your business—and who may be the same problem with a different name. Consider these ten questions your script for confidently interviewing any pest control service prospect: How long have you been in business? The good news is that the pest control industry attracts many entrepreneurs. The bad news is that many may have limited or no experience serving businesses like yours. Ask about a prospect’s track record up front. Are you licensed and insured? You’re seeking a credible, reputable partner, so ask if Pros are licensed and/or certified by the state and other appropriate agencies. Ask—don’t assume—if they are covered by liability insurance, so any mistakes they make won’t end up costing you. What companies like mine do you service? Not all pest control providers specialize in commercial service, and not all commercial providers specialize in your industry. Find out if your prospect can demonstrate success serving businesses with needs like yours. Do you practice Integrated Pest Management (IPM)? As an industry best practice, a solid IPM-based program is a must. Based on prevention tactics like sanitation and maintenance, IPM is a proactive and customized approach any true pest control expert will recommend to you. What kind of training do your Pros complete? Since both pest pressures and the technology to fight them evolve rapidly, you want a team that makes ongoing education a priority. While you’re talking to Pros, you may want to ask about background screenings and other safety protocols as well. What pests does your standard service agreement cover? If you have certain pests you’re battling, find out if they are included in your prospect’s standard service, or if they require a separate scope. You can also ask if any quality assurances are standard, like independent audits or money-back guarantees.